How education and healthcare programs can keep hours, supervisor feedback, and competencies organized while they change platforms.
If your program sends learners into classrooms, clinics, or hospitals, LiveText has probably been where the evidence of that experience lives: hours, supervisor evaluations, competency sign-offs. Faculty know where to find things, supervisors know how to submit feedback, and learners know where to log their hours.
Watermark, which owns LiveText, offers guidance for moving to its newer Student Learning & Licensure platform. If that conversation is happening on your campus, you have a decision to make, and it is worth making on purpose.
At Craft Education, we build Craft Connect for this kind of work, and we would like you to consider it.
Start with the problem, not the platform
Set the product names aside and your program needs three things. It needs a reliable record of the hours learners spend in real settings. It needs a way for supervisors to give structured feedback. And it needs a clear view of who is meeting competencies and who needs support.
A platform change is disruptive, but it is also a chance to look at how your program tracks learning and to fix what has never quite worked. Asking what you need, rather than what the old system did, keeps the decision focused on your learners.
Write down how each of those works today. Where does a learner log hours? How does a supervisor submit feedback? How would you find out which learners need help? Then bring your faculty, placement coordinators, and the schools, clinics, or hospitals you partner with into the discussion, because their daily work should shape the decision.
The setting changes, the tracking problem does not
A student teacher in a classroom, a learner on a clinical rotation, and an apprentice on a job site all need the same things recorded and reviewed. The requirements differ from program to program, so a platform that only fits one field tends to get in the way.
Craft Education works with education and healthcare programs, and Craft Connect is built to be configured rather than tied to a single field. You define the competencies, hours, and roles for each program, so a student-teaching placement and a clinical rotation can each run the way your program defines them. You do not have to change your program model to use it.
What Craft Connect does
Craft Education is a nonprofit, and Craft Connect is the platform we built for work-based learning. Each person involved has a role with its own view:
- Program managers set up the program, add people, and connect partner organizations. They can see who has not signed in yet and export roster, hours, and evaluation history when a review or report calls for it.
- Learners log their hours and activities and attach evidence, such as a written reflection, a PDF, or a link.
- Reviewers, such as mentor teachers, clinical supervisors, and preceptors, look at what has been submitted, score it against the rubric, and leave comments.
Competencies are tracked learner by learner, so your team can see where each person stands. Our team works with you to set up your program, and Craft Connect is designed to work alongside the systems your institution already uses. Your LMS can keep managing coursework while Craft Connect keeps hours, evidence, and feedback organized.
What it looks like in practice
Picture a learner finishing a week in a placement. They log their hours, describe what they worked on, and attach a written reflection or a link to supporting evidence. Their mentor teacher or clinical supervisor receives the submission, scores it against the program's rubric, and leaves comments. The program manager can then see how that learner is progressing on each competency, notice anyone who has not signed in yet, and export the records when a review or report calls for them.
None of this depends on the field. The roles are the same whether the placement is a third-grade classroom or a hospital unit, and your program decides what gets logged, scored, and signed off.
Be clear about fit
Craft Connect is built around work-based learning: hours, evidence, supervisor feedback, and competencies. It is not an ePortfolio and it is not an LMS.
If your program also relies on learner portfolios or institution-wide assessment tools, list those needs early and decide which work belongs in which system.
Questions worth asking any platform, ours included
- Can a learner log hours and a supervisor review them without a long training session?
- Can your team see which learners need support?
- What can you export when a reviewer asks for evidence?
- What does it cost, who pays, and what support is included while your team and supervisors get started?
We are glad to talk through these questions for Craft Connect and to confirm what applies to your program.
Plan the move around your program
Whatever you choose, a few steps make the transition smoother.
- List what you need to carry forward. Think learner records, hours, evaluations, assessment evidence, and the reports your accreditor or state requires.
- Ask your current provider about exports. Decide which records you want to keep, who keeps them, and where they will live.
- Walk through a real workflow. Bring an example of an hours log, evaluation, or report your team uses today, and ask to see how it would work in the platform you are considering.
- Agree on scope before you start. Confirm what will be set up and what your team will own.
- Start small. A pilot group of learners and supervisors can try the workflow before everyone switches.
Take a look at Craft Connect
If your program is rethinking how it tracks work-based learning, we would like to show you Craft Connect. Bring your current process, your reporting needs, and the questions your team is asking. If your program sits outside education and healthcare, tell us about it and we will talk it through.
Schedule a discovery call with Craft to talk through your program.
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